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Welcome Back!

If you’ve previously purchased products from us via our old system (SendOwl), you can still get access to your files – even after we’ve moved everything to our new store.

Here’s what to do:

  1. Create a new account on our site:

    👉 https://trondheimaudiodevices.com/my-account

  2. Email us at contact@trondheimaudiodevices.com with:

    • A screenshot or confirmation of your original purchase (from SendOwl)

    • The email address you used when making the original purchase

    • The email address you used for your new account

This helps us verify your past purchases and assign your files to your new account.

What happens next:

  • You’ll receive a welcome email when your account is created.

  • Once we’ve verified your previous purchase, we’ll manually link your products to your new account.

  • You’ll then receive an email confirmation when your downloads are ready.