Return Policy for Our Web Store
Please note that the following return policy applies exclusively to purchases made through our web store. This policy should not be confused with the return policy of our EU-Shop or any other retail outlets where our products are available. For information regarding returns on purchases made through our EU-Shop, please visit the specific return policy section on the EU store’s website.
1. Digital Goods:
Due to the nature of digital products, all sales of digital goods are final. We do not offer returns or refunds on digital goods as there is no way to return them. Once purchased, the digital product is yours, and any license associated with it cannot be revoked.
2. Goods Exported Out of Norway:
Goods that have been exported out of Norway are not eligible for return. The process of exporting involves various costs and logistical considerations that are beyond our control, including international shipping and handling fees. Due to these incurred expenses, we are unable to accept returns on items once they have been exported out of Norway.
3. Physical Goods – Norway:
For customers located in Norway purchasing physical goods, returns are governed by the general Norwegian laws regarding returns on physical goods. Please consult local regulations to understand your rights and obligations in this regard.
We appreciate your understanding and adherence to our return policy. Should you have any queries or concerns, please feel free to contact our customer service team.